Solar power’s perfect partner.

Enjoy the peace of mind of always being powered. Now you can be even more confident in your decision to go solar with one of our NRG backup generators to power your home during an outage.

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Generators 101

The hows and whys of backup generators

The systems we offer are permanently installed devices that resemble an outdoor air conditioning unit. And they’re ready whenever and why ever you need it.
As the traditional power distribution isn’t always the most stable, power outages can disrupt your life and even be disastrous if you have critical electric appliances and equipment in your home. No matter where you live, storms or other events that cause outages can be avoided. You can eliminate lengthy hotel stays, sweltering summer days without AC, spoiled food or temporary relocations by installing a generator on your property.

Percentage of outages caused by fallen trees

Because a nice breeze isn’t always all that nice.

Percentage of outages caused by animals

Because birds, squirrels and other animals have minds of their own.

Percentage of outages caused by equipment

Because over time, things can deteriorate.

Percentage of outages caused by weather

Because Mother Nature can have a mind of her own.

Percentage of outages caused by human error

Because we’re all human and accidents happen.

Percentage of outages caused by...something else

Because things happen when we least expect them.

Products

NRG makes it easy and affordable to protect your home’s power needs with backup generators from Generac, Briggs & Stratton, GE and Kohler.

Maintenance Plans

We offer a maintenance plan that includes one multipoint generator inspection and servicing appointment each year, or every 100 hours of run time. You’ll also enjoy priority scheduling if unexpected services are needed during the year.

The midpoint inspections will:

Check enclosure louvers
Inspect the generator control panel
Check valve gap (adjusting it if required)
Check electrical components (evaluating voltage and frequency)
Assess the integrity of your entire fuel system, fuel regulator and fuel line
Check battery electrolyte levels and charger
Check the generator transfer switch
Inspect the engine compartment
Perform a diagnostic check of automatic standby system/voltage regulator

Get your free in-home assessment.

Prefer to talk in person? Call 1-800-96-POWER to get started.

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FAQs

Questions? Answers. Here are some of the most-common questions homeowners have about purchasing and installing backup generators with NRG.

Is my home eligible for generator installation?
You must own the home and have natural gas line access in the house. Propane tanks are an acceptable alternative, but they are not recommended due to cost.
Where do you install the generator unit?
We try to place the unit near the outside air conditioning units assuming there isn’t any easement or underground hazards. If it cannot be installed near the air conditioning units, we will work with you to find a desirable location.
Will any construction be needed at my home?
Yes, a few things will need to be done:
  • A concrete slab will be poured, similar to what an outside air conditioning unit sits on.
  • A licensed plumber and electrician will run piping and wiring to connect the generator to the gas and electrical meters. Sometimes this is below ground; sometimes it is attached to the house.
All work is completed to comply with building code standards.
Who will perform the construction and install the generator?
Professional technicians who are licensed, insured and meet rigorous quality control requirements will perform all construction, installation and maintenance.
How long does it take to install a generator?
From start to finish, it usually takes an average of 5 to 7 business days.
Do I need to contact the city to let them know I'm having a generator installed?
No. We will handle all permitting with the city for you. NRG will notify both the city and the TDSP on your behalf.
If I have to reschedule or cancel my appointment, who do I call?
Call us at 1-844-467-8797 to change or cancel your appointment.
How much power can a generator provide?
Depending on the model you select, the generators we offer can deliver 8kW to 22kW of power.
What size generator do I need?
The size you need depends on several factors, which an NRG representative will evaluate and discuss with you. Before your appointment, decide if you want your entire house to have electricity during an outage or if you only want to power specific areas or appliances. The more items you want to power, the more powerful your generator will need to be.

In general, 8kW to 14kW is enough to run survival appliances (refrigerator, HVAC fan, sump pump and some lights). A 15kW to 20kW generator can run a small home (no air conditioning), and 21kW to 25kW can run a small to medium-sized home, with the higherkW generators able to support an air conditioning system.
What generator brands does NRG offer?
  • Generac
  • Briggs & Stratton
  • GE
  • Kohler
What is a smart transfer switch?
A smart transfer switch is programmed to deliver electricity to certain, high-priority areas or appliances in the house before others during an outage.
Who do I call if I have technical questions about my generator before or after installation?
Call us at 1-855-457-5700 for expert answers to technical questions.
How much does generator installation cost?
The cost varies due to several factors:
  • The size of generator
  • Where the generator is installed and whether or not additional piping and wiring work is needed
  • Whether or not special permitting is required by your city
We will send out a licensed plumber or electrician to walk you through all of your options and provide a final estimate.
Can I get a quote over the phone?
No. It's not possible to give an accurate quote over the phone because every house is constructed and laid out differently.
Are payment plans or financing available? Do I have to pay in full?
If you cannot pay for the generator in full, we have financing and leasing options available. If you pay outright, 50% is usually due at the beginning of the installation, and the rest is due upon completion. Financing is very flexible and is determined on a case-by-case basis with payment plans up to 10 years. Leasing plan options span from 5-10 years and come with the complimentary maintenance plan included.